Privacy Policy
1. Introduction
Welcome to Mutiara Laut (“we,” “our,” “us”). Your privacy is important to us, and we are dedicated to protecting the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit our website, mutiaralaut.com (the “Site”). By accessing or using the Site, you consent to the terms outlined in this Privacy Policy.
2. Types of Information We Collect
We may collect and process the following types of information:
Personal Data: This includes your full name, email address, phone number, mailing address, and any other contact information you provide when registering, subscribing, or filling out forms on our website.
Technical Information: This covers details like your IP address, browser type, operating system, referring websites, and other technical data automatically collected through cookies and similar tracking technologies.
Interaction Data: Information about how you engage with our website, including the pages you visit, the duration of your visits, and your browsing patterns.
Marketing Preferences: Your choices regarding the reception of promotional content and communications from us.
3. How We Utilize Your Information
We use the collected information for various purposes, including:
Service Delivery and Enhancement: To manage, operate, and improve the functionality of our website and services.
Communication: To respond to your inquiries, provide updates, send newsletters, and share promotional content (with your consent when required).
Customization: To tailor your experience on our website based on your preferences and interaction patterns.
Security: To safeguard against fraud, security threats, and ensure the integrity of our website.
Compliance: To fulfill legal obligations and enforce our terms and conditions.
4. Disclosure of Your Data
We may share your information in the following circumstances:
Service Providers: With trusted third-party vendors and service providers who help us deliver services, such as hosting, data analysis, email campaigns, and customer support. We specifically collaborate with:
Google AdSense: For displaying ads.
HubSpot: For marketing, sales, and customer service tools.
Salesforce: For customer relationship management.
Legal Obligations: If required by law, regulation, or legal proceedings, or to safeguard our rights, property, or safety, as well as the rights and safety of our users or others.
Business Transactions: In the event of a merger, acquisition, or sale of all or part of our assets, your data may be transferred as part of the transaction.
With Your Permission: We may share your information with third parties if you explicitly grant us consent to do so.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to monitor your activity on our website and store certain information. You can modify your browser settings to block all cookies or to receive notifications when a cookie is being sent. However, please note that disabling cookies may impact the functionality of some features on our website.
6. Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
Access: You have the right to request access to the personal information we have about you.
Correction: You can request corrections to any inaccurate or incomplete personal information.
Deletion: You may ask for the deletion of your personal information, subject to certain conditions.
Restriction: You can request that we limit the processing of your personal information.
Portability: You have the right to request that your personal information be transferred to another entity.
Objection: You may object to the processing of your personal information for specific purposes, including direct marketing.
We are committed to ensuring your rights are respected and will be happy to assist you with any requests in accordance with applicable laws.
7. Data Information Security
We implement suitable technical and organizational measures to protect your personal information from unauthorized access, changes, disclosure, or destruction. Although we make every effort to maintain the highest security standards, please be aware that no method of online transmission or electronic storage is entirely secure, and we cannot guarantee complete security.
8. Third-Party Links
Our website may contain links to third-party sites that are not under our control. Please note that we are not responsible for the privacy practices or content of these external websites. We recommend that you review the privacy policies of any third-party sites you visit.
9. Children’s Privacy
Our website is not designed for use by individuals under the age of 13. We do not intentionally collect personal information from children under 13. If we discover that we have inadvertently collected personal information from a child under 13, we will take prompt action to remove that information.
10. Compliance with Indonesian Laws
Mutiara Laut is based in Indonesia and complies with the Undang-Undang Perlindungan Data Pribadi (UU PDP), Indonesia’s Personal Data Protection Law, which regulates the collection, use, and storage of personal data. Key aspects include:
Consent: We obtain your consent to collect and process your personal data unless otherwise permitted by law.
Purpose Limitation: Personal data is collected for specific, legitimate purposes and not further processed in a manner incompatible with those purposes.
Data Minimization: We collect only the personal data necessary for the purposes stated.
Accuracy: We take reasonable steps to ensure the personal data we hold is accurate and up to date.
Storage Limitation: Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected.
Security: We implement appropriate security measures to protect personal data from unauthorized access, disclosure, alteration, and destruction.
Data Subject Rights: You have the right to access, correct, delete, and restrict the processing of your personal data, as outlined in Section 6.
For more detailed information, you can refer to the Indonesian Personal Data Protection Law.
11. Updates to Our Privacy Policy
We may revise our Privacy Policy from time to time. Any updates will be posted on this page, along with the revised ‘Last Updated’ date. We recommend that you review this Privacy Policy periodically to stay informed about any changes.
12. Contact Us
If you have any questions, concerns, or need further clarification about this Privacy Policy or our data practices, please don’t hesitate to get in touch with us. We’re here to assist you and ensure your inquiries are fully addressed. You can contact us using the following details:
Email: [email protected]
Phone: +62 822 4751 1537
